1. New! Three new chapters on supply chain flexibility (Ch 11), supply chain risk management (Ch 13), and sustainable supply chains (Ch 14)
2. New! Sections on link between customer value and supply chain strategies, business analytics and smart pricing, new technologies such as IoT, blockchain and their impact of supply chain, etc.
3. New! Analytical exercises across the chapter-end materials
4. New! More solved examples across the chapters